Customer Engagement Manager
4 days ago
We are seeking a highly skilled Customer Success Manager to join our ambitious Customer Success Management team in Manila.
As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, understanding their business needs, and providing expert guidance on how to maximize the value of our products.
In this role, you will have the opportunity to work closely with our cross-functional teams, including Support, Product, and Finance, to resolve issues efficiently and ensure a positive customer experience.
Your Impact:
- Supportive account engagement: Provide guidance and support to customers on product use, addressing reactive requests related to technical questions, product features, and general inquiries.
- Upsell strategy with a light touch: Identify and present upsell opportunities as they align with customer needs.
- Product knowledge: Develop a strong understanding of our product suite, using this expertise to assist customers in maximizing their usage.
- Proactive monitoring and data-driven engagement: Use product usage and health metrics to identify at-risk accounts and potential upsell opportunities.
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Customer Engagement Manager
1 week ago
Manila, National Capital Region, Philippines The Moment Group Full timeJob OverviewThe Customer Engagement Manager is responsible for building and maintaining long-term relationships with key clients to ensure high satisfaction, loyalty, and retention. This role involves developing customer engagement strategies, driving product/service adoption, and collaborating with internal teams to address customer needs effectively.The...
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Manager of Customer Engagement
1 day ago
Manila, National Capital Region, Philippines Icebreaker Full timeJob Title: Manager of Customer EngagementWe are seeking a seasoned professional to join our team as a Manager of Customer Engagement. As a key member of our leadership team, you will be responsible for leading our Customer Support Operations team and developing strategies to enhance customer satisfaction and resolution rate.The ideal candidate will have a...
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Customer Engagement and Retention Manager
5 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeWe are seeking a highly motivated and data-driven Customer Engagement and Retention Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics. The role will...
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Engagement Manager
6 hours ago
Manila, National Capital Region, Philippines MoEngage Inc. Full timeAbout MoEngage MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push,on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage...
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Global Customer Engagement Manager
3 days ago
Manila, National Capital Region, Philippines MoEngage Inc. Full timeCustomer Success RoleWe are seeking a skilled Customer Success professional to join our team at MoEngage Inc. As a Senior Account Strategist, you will be responsible for developing and executing strategies to drive long-term partnerships with our Mid-Market and Enterprise level customers.You will work closely with cross-functional teams to deliver...
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Customer Engagement Specialist
1 day ago
Manila, National Capital Region, Philippines enablesGROUP Full timeJob DescriptionWe are seeking a highly motivated and data-driven CRM and Loyalty Specialist to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs.This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics. The ideal...
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B2B Customer Engagement Specialist
5 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeWe are looking for a B2B Customer Engagement Specialist to lead and grow our customer community on Salesforce Experience Cloud. This role focuses on community engagement, content strategy, user experience, and overall community health to ensure a valuable and dynamic customer experience.The ideal candidate has a strong background in online community...
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Customer Engagement Associate
5 days ago
Manila, National Capital Region, Philippines Transpacific Distributors Inc. Full timeAt Transpacific Distributors Inc., we are seeking a Customer Engagement Associate to join our team. As a key member of our sales force, your primary responsibility will be to engage with customers in retail settings and promote products that meet their needs.As a Customer Engagement Associate, you will have the opportunity to provide product information,...
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Customer Engagement Specialist
1 day ago
Manila, National Capital Region, Philippines Qualfon Corporation Full timeQualfon Corporation is a leading provider of customer engagement solutions. As a Customer Service Representative, you will play a vital role in connecting with potential and existing customers to promote our clients' dynamic suite of live event and media offerings.Key Responsibilities:Outbound Calling: Conduct high-volume outbound calls and follow-up emails...
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Customer Engagement Expert
1 day ago
Manila, National Capital Region, Philippines ECLARO Full timeJob Title: Account Management SpecialistLocation: Commonwealth, Quezon CityWe are seeking a skilled Account Management Specialist to join our team at ECLARO. As a key member of our Customer Success team, you will be responsible for driving customer satisfaction and loyalty by delivering exceptional service and support.About the Role:You will act as a trusted...
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Customer Engagement Specialist
7 days ago
Manila, National Capital Region, Philippines Rippedboxstation Full timeRippedboxstation is seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for generating leads, scheduling appointments, and engaging with potential customers through various communication channels.This is an exciting opportunity for a motivated and experienced professional to utilize their skills in sales and...
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Engagement Manager
3 days ago
Manila, National Capital Region, Philippines MoEngage Full timeLocation: Manila, Metro Manila, PhilippinesAbout MoEngageMoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.MoEngage Analytics arms...
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Customer Engagement Specialist
4 days ago
Manila, National Capital Region, Philippines Turnitin Full timeWe are a global company dedicated to ensuring the integrity of education and improving learning outcomes.We are seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for designing and presenting solutions that demonstrate the product's value, addressing customer needs effectively.You will engage in functional &...
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Customer Engagement Supervisor
2 days ago
Manila, National Capital Region, Philippines Lalamove Full timeDriving Success at LalamoveLalamove is a leading global on-demand delivery platform that connects millions of drivers and customers every day. We are committed to providing fast and simple delivery services that exceed our customers' expectations.Job SummaryWe are seeking an experienced Driver Operations Lead to oversee the daily operations of our call-out...
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Customer Engagement Specialist
5 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeAbout the RoleThis Customer Engagement Specialist role involves working closely with customers to understand their needs and preferences, then using that knowledge to provide personalized solutions and recommendations. As a Sales Support professional, you will be the primary point of contact for customers, providing exceptional customer service and ensuring...
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Customer Engagement Specialist
5 days ago
Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full timeRequirementsEnthusiasm for luxury retail and customer engagementExcellent communication skills and ability to converse in EnglishAt least high school graduate and willingness to work in Metro ManilaWork ArrangementsWe offer a full-time position with mall hours, providing a great work-life balance and opportunities for career advancement.
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Customer Engagement Lead
1 day ago
Manila, National Capital Region, Philippines Wing Assistant Full timeSales Development Role">We are seeking a highly motivated and results-driven individual to fill the role of Sales Development Executive at Wing Assistant. As a key member of our sales team, you will be responsible for driving revenue growth and expansion through proactive lead generation and engagement.">About the Job Requirements">Strong Communication...
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Customer Engagement Specialist
5 days ago
Manila, National Capital Region, Philippines Lavu Inc Full timeLavu Inc is a rapidly growing scale-up in the SaaS and Payments industry, dedicated to revolutionizing the restaurant industry. We are seeking an exceptional Customer Engagement Specialist who not only possesses strong relationship-building skills but also shares our customer-first mindset.This role will be responsible for managing a portfolio of clients in...
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Customer Engagement Expert
6 days ago
Manila, National Capital Region, Philippines Fibercom Telecom Phils., Inc. Full timeAbout Us:Fibercom Telecom Phils., Inc. is a renowned telecommunications company dedicated to delivering cutting-edge solutions to our clients.Job Summary:We are seeking an experienced Pre-Sales Engineer to join our team. The successful candidate will engage with potential clients, provide expert guidance, and collaborate with our sales team to design...
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Outbound Customer Engagement Associate
5 days ago
Manila, National Capital Region, Philippines Hinduja Global Solutions Full timeJob Summary:We are looking for an Outbound Customer Engagement Associate to join our team at Hinduja Global Solutions.The ideal candidate will have excellent communication skills in Spanish and the ability to work in a fast-paced environment.Key Responsibilities:Engage with customers through outbound calls, using proactive customer service techniques and...