Senior WordPress Technical Expert

2 days ago

Makati City, National Capital Region, Philippines beBeeSupport Full time ₱1,000 - ₱14,000

Job Title: Senior WordPress Technical Support Engineer

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  • This role is ideal for a seasoned professional with exceptional technical knowledge and outstanding communication skills.

About the Role:

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We are seeking an experienced WordPress Technical Support Engineer to join our team. In this position, you will be responsible for providing top-notch support to customers worldwide, troubleshooting complex issues, and collaborating with developers to resolve problems.

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Key Responsibilities:

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  • Provide timely and effective technical support to customers through various channels.
  • Analyze and resolve complex technical issues related to WordPress.
  • Collaborate with developers to troubleshoot and fix problems.
  • Create detailed bug reports to facilitate developer understanding and efficient resolution.
  • Share expertise and knowledge with colleagues to enhance team performance.

Required Skills and Qualifications:

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  • Over 5 years of hands-on experience with WordPress.
  • In-depth knowledge of the WordPress ecosystem.
  • Proficient in creating well-structured HTML documents and implementing CSS from simple to complex techniques.
  • Familiarity with JavaScript and basic PHP syntax.
  • Experience with custom hooks and filters in WordPress.
  • Proficiency in diagnosing and resolving WordPress issues using debugging tools.
  • Knowledge of WordPress page builders, theme builders, and SEO plugins.
  • Skilled in optimizing WordPress websites according to Google Core Web Vitals and Page Speed Insights.

Benefits:

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  • Work from anywhere with a fully remote arrangement.
  • Collaborative environment that fosters growth and learning.
  • Paid training and development opportunities.

Others:

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This is a fixed-schedule work week with flexibility in scheduling to accommodate client needs. Our company culture prioritizes employee well-being, work-life balance, and a respectful work environment.

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