Customer Service Representative: Telecommunications Sales

1 month ago


Ayala Alabang, National Capital Region, Philippines Neksjob Full time

Key Responsibilities:

The ideal candidate will be responsible for handling customer inquiries and providing solutions to meet their needs. This involves:

  • Receiving and resolving customer complaints and concerns
  • Assisting customers with tariff changes, upgrades, and cancellations
  • Providing personalized advice and recommendations to customers

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills


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