Remote Customer Support Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time $8,400

Customer Service Representative Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for communicating with customers via email in a professional and timely manner, entering and processing orders accurately into the system, maintaining records, and updating customer details as needed.

To succeed in this position, you must have previous customer service experience, particularly in an email-based setting. You should possess strong attention to detail and organizational skills, as well as experience with QuickBooks Online and Extensiv for order management. Additionally, basic knowledge of WordPress is a plus.

The ideal candidate will be able to work independently, meet deadlines, and provide excellent written English skills. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.

Key Responsibilities:

  • Communicate with customers via email to resolve inquiries and complaints in a timely and professional manner
  • Process and manage orders efficiently, ensuring accuracy and attention to detail
  • Maintain accurate and up-to-date records of customer interactions and transactions
  • Collaborate with internal teams to resolve issues and improve customer satisfaction

Requirements:

  • Previous customer service experience, preferably in an email-based environment
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience with QuickBooks Online and Extensiv for order management
  • Bachelor's degree in Business Administration or related field (optional)

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Flexible working hours and remote work options
  • Access to cutting-edge technology and tools

About Us:

We are a dynamic and innovative company dedicated to delivering exceptional customer experiences. Our mission is to build long-lasting relationships with our customers by providing personalized support and exceeding their expectations.

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application, including your resume and cover letter, through our website.

We look forward to hearing from you

Full-time employment opportunityRemote work availableExcellent compensation and benefits packageCareer advancement opportunitiesDynamic and supportive work environmentCommitted to diversity, equity, and inclusionProfessional development opportunitiesFun and engaging workplace cultureEmployee recognition and rewards program

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