Customer Service Representative
7 days ago
At Neksjob, we're on the lookout for talented individuals to join our team as Customer Service Representatives. If you have a passion for delivering exceptional customer experiences and are eager to develop your skills in a dynamic environment, this role might be perfect for you.
About the JobThis is a fantastic opportunity to work with a range of customers, resolving their inquiries and requests in a timely and efficient manner. As a Customer Service Representative, you'll play a vital role in ensuring that our clients receive the highest level of service, every time.
Key Responsibilities- Answering incoming calls from customers and addressing their concerns
- Solving customers' inquiries or requests in a professional and courteous manner
- Managing customer relationships to ensure long-term satisfaction
- Developing and maintaining accurate records and files
To succeed in this role, you'll need to possess excellent communication and problem-solving skills, as well as the ability to multitask and work well under pressure. A strong understanding of computer software and systems will also be beneficial.
Requirements- A minimum of 1st year College Undergraduate
- No less than 6 months BPO International Voice Experience
- Superb English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Outstanding computer skills
As a valued member of our team, you can expect a competitive salary, plus allowances, monthly performance incentives, leave credits, insurance coverage, HMO, and opportunities for career development and advancement.
We estimate the salary for this position to be around $12-$15 per hour, based on the job requirements and industry standards.
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