Administrative Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeePayroll Full time ₱480,000 - ₱540,000

Tutor Me Education is revolutionizing how students learn and achieve success.

About the Role:

This position reports to the Director of Payroll & Billing, responsible for day-to-day data entry related activities for Payroll & Billing, and backup Human Resources. It partners with market teams to ensure timely accurate payroll & billing, including following up on outstanding invoices. The successful person will exhibit a customer service orientation to build working relationships with clients and market teams to ensure accurate and timely data processing. They will champion the organization's values of providing quality service to all associates and clients.

Responsibilities:

  • Payroll and Billing
    • Process requests for clients and order setup.
    • Process and transact 'normal' payroll processing for non-specialized client requests.
    • Transact entries in 3rd party billing systems.
    • Ready supporting attachments for billing.
    • Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping.
    • Monitor and address level 1 work orders.
    • Research client, customer, and associate escalations.
    • Confirm and address direct deposit setups.
  • Sales Operations
    • Sales administration support.
  • General Support
    • Assist and participate in data efforts for special projects.
    • Monitor and respond to emails.
  • Human Resources
    • Daily, weekly, monthly, and periodic employee housekeeping.
    • Research client, customer, and associate escalations.
    • Verify and activate employee records.
    • Monitor and address level 1 work orders.
    • Conduct contractual internal audits and gaps analysis.
  • Technology
    • Monitor and address level 1 work orders.
    • Order, monitor, and schedule timekeeping clock setups.
    • Monitor secondary system and escalate abnormalities.
    • Monitor shared mailboxes and route applicable items to proper owner.
    • Complete technical reviews to ensure systems match intentions.
    • Daily, weekly, monthly, and periodic system housekeeping.

Requirements:

  • University graduate degree required.
  • English fluency required – any knowledge of Spanish is beneficial.
  • Computer proficient & systems savvy – MS Office/Google Suite, Quickbooks, (capable of learning new software quickly if no prior experience).
  • 2-4 years experience ideal.
  • Access to sufficient computer equipment & internet access at office and at home.
  • May be required to work beyond normal scheduled hours when necessary and may be subject to call-back during emergency conditions.

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