Marketing Engagement Team Player

6 days ago

Makati City, National Capital Region, Philippines beBeeSpecialist Full time ₱800,000 - ₱1,200,000

Key Responsibilities:

  • Contribute to online and onsite engagement efforts to grow users and loan uptake
  • Provide reports and feedback on engagement activities, including event highlights, uptake, and areas for improvement for future efforts
  • Support the overall B2C marketing strategy and respond to unexpected and time-sensitive needs
  • Be the voice and expert on products and services during customer interactions and maintain a positive public image
  • Deliver onsite or online seminars to onboard customers on products and educate them on financial wellness
  • Engage with customers during onsite or online activities and booth requirements to ensure satisfaction
  • Collaborate with B2C and Communications teams to design and implement a consistent voice across social media and engagement channels
  • Deliver meaningful and inclusive conversations aligned with the company's brand and values
  • Actively manage customer escalations and crises to ensure a seamless, positive experience across platforms
Qualifications & Skills:
  • Bachelor's degree in Marketing or related field (or equivalent experience)
  • At least 1 year of proven experience in marketing, preferably in a similar role or related industry
  • Excellent oral communication, speaking, and presentation skills
  • Ability to engage with internal and external stakeholders, including clients, vendors, and senior leaders
  • Experience in managing customer escalations and crises
  • Ability to work independently and collaboratively within a team
  • Detail-oriented and highly organized with strong project management skills
  • Proficiency in Google Suite or Microsoft Office, and project management tools

We are seeking a talented individual who can contribute to our team. As a successful candidate, you will be responsible for driving user growth, collaborating with cross-functional teams, and delivering strategic initiatives.

This is an exciting opportunity to join our dynamic team and make a meaningful impact. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

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