Senior Hospitality Manager

6 days ago


Cebu City, Central Visayas, Philippines Dusit Thani Dubai Full time
About the Role

The Senior Hospitality Manager is responsible for leading the hotel's hospitality team, including supervising staff, managing guest relations, and maintaining high standards of customer service.

Key Responsibilities:
  • Supervise and train staff to ensure they are providing exceptional customer service.
  • Manage guest relations, including resolving complaints and issues.
  • Develop and implement strategies to increase revenue and improve customer satisfaction.
  • Maintain a clean and safe working environment.
Requirements:
  • Bachelor's degree in Hotel Management or related field.
  • Minimum 3 years of experience in hospitality management.
  • Excellent communication and leadership skills.
  • Able to work effectively in a fast-paced environment.


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