ERP Systems Specialist
1 month ago
RCN PH - Neo Career Group is seeking a skilled ERP Systems Specialist to join our team in Makati. This role will focus on providing operational support for ERP and MES applications, ensuring timely and effective resolution of system issues, and collaborating with cross-functional teams to improve existing processes.
About the RoleThis is a hybrid position that requires both technical expertise and strong analytical skills. As an ERP Systems Specialist, you will be responsible for:
- Providing operational support for ERP/MES applications, including Customer Demand Management, Production Planning, Procurement, Warehousing, Inventory Management, and Sales
- Monitoring the ERP/MES support queues and ensuring cases are moved through the support process in a timely manner
- Actively identifying and investigating system issues, providing resolution and follow-up to end-users
In this role, you will engage with stakeholders to identify areas for improvement, conduct remote and classroom training as needed, and work proactively to improve existing support procedures and processes. You will also contribute to the development and maintenance of documentation and knowledgebase for the Engineering Team.
RequirementsTo succeed in this role, you should have:
- A Bachelor's degree in computer science, Information Technology, Electrical Engineering, or any related field
- At least 8-10 years experience as an ERP Support Engineer or related roles
- Proficiency in programming languages such as C#, C++, .NET, VBA, etc.
- Strong knowledge of database management systems such as MS SQL, Oracle, MySQL
As an ERP Systems Specialist at RCN PH - Neo Career Group, you can expect a competitive salary range of PHP 70,000 to PHP 100,000 per month, depending on your qualifications and experience.
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