Ecommerce Store Manager

1 week ago

Ayala Alabang, National Capital Region, Philippines beBeeEcommerce Full time $60,000 - $100,000
Job Overview

This is a position at a leading e-commerce firm responsible for overseeing and optimizing their online store.

The ideal candidate will have a blend of strategy and hands-on execution, managing all aspects of the store to meet business objectives.

About Us

We are a results-driven technology provider that helps e-commerce brands maximize their growth while reducing operational costs.

We combine proprietary optimization & intelligence software with Amazon management and 3PL services to maximize our client's visibility, efficiency, and profitability of their Amazon and e-commerce operations.

Responsibilities
  • Store Management:
    • Oversee day-to-day operations of the store, including product listings, inventory management, and order fulfillment processes.
    • Conduct regular site audits to ensure all content, pricing, and product information are accurate and up-to-date.
    • Manage and integrate third-party apps and plugins to enhance store functionality and user experience.
  • Brand Strategy:
    • Develop and implement multi-channel brand marketing campaigns across digital and experiential platforms.
    • Work with cross-functional teams to ensure consistent brand message across all touchpoints.
    • Analyze market trends and competitor activity to inform brand positioning and new product launches.
  • Performance Analysis:
    • Monitor, analyze, and report on key e-commerce metrics such as sales, conversion rates, average order value (AOV), and customer lifetime value (CLV).
    • Use data to identify opportunities for improvement and implement A/B testing on site elements, marketing campaigns, and user flows.
    • Optimize the store for search engine visibility (SEO) and user experience (UX) to improve site traffic and conversions.
  • Collaboration & Project Management:
    • Work directly with design and development teams to scope and launch new features, design updates, and custom functionality for the store.
    • Translate business needs and creative vision into clear, actionable requirements for developers.
    • Coordinate project timelines and deliverables to ensure on-time and on-budget execution of site enhancements and redesigns.
  • CUSTOMER EXPERIENCE:
    • Ensure an exceptional and seamless customer journey from browsing to post-purchase.
    • Proactively engage with customers to gather feedback, address concerns, and foster a strong community around the brand.
    • Work with the customer service team to address and resolve customer issues in a timely manner.
Requirements
  • Experience: Minimum of 3-5 years of experience in e-commerce, digital marketing, or brand management.
  • Technical Skills: Excellent understanding of the e-commerce platform and its backend functions. Proficiency in e-commerce analytics tools and familiarity with digital marketing channels.
  • Core Competencies: Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Exceptional project management and organizational skills, with the ability to handle multiple projects simultaneously.

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