Customer Service Director

7 days ago


Manila, National Capital Region, Philippines Dunkin' Donuts Full time

About Us:

Dunkin' Donuts is a global brand with a rich history of serving high-quality coffee and baked goods. As a Customer Service Director, you will be part of a dynamic team that is dedicated to delivering an exceptional customer experience.

Your Key Responsibilities:

  • Lead all Service Crew in the effective delivery of the company's service standards.
  • Implement proper procedures in the utilization and maintenance of equipment.
  • Implements Quality, Service and Cleanliness (QSC) standards in the sales area.
  • Check stock requirements in assigned shift.

What We're Looking For:

  • Candidate must possess at least Bachelor's/College Degree in Food Technology, Nutrition, Dietetics, Business Studies, Administration, Management, Marketing, Food & Beverage Services Management, Hospitality, Tourism, Hotel Management or equivalent.
  • With strong leadership potential, Sales-Oriented, and Customer-focused.
  • With good interpersonal & communication skills.
  • Applicants must be willing to work in Pasay Area.
  • Applicants must be willing with shift work and a changing schedule.


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