Business Process Innovation Manager

6 days ago


Manila, National Capital Region, Philippines Amazon Full time

Amazon's Finance Operations Payroll team is seeking a seasoned Operational Excellence professional to join our team as a Global Program Manager. In this role, you will be responsible for driving global programs/projects, fostering a culture of self-inspection and continuous improvement, and implementing process improvements and technologies to meet long-term business needs.

About the Team

Our team is passionate about delivering exceptional results for our customers, and we're committed to creating a workplace culture that empowers Amazonians to deliver their best work.

Key Responsibilities
  1. Develop and implement strategic plans to improve operational efficiency and effectiveness
  2. Collaborate with cross-functional teams to identify opportunities for process improvement and technology adoption
  3. Lead workshops and FMEA sessions to drive change and ensure buy-in from stakeholders
  4. Analyze data to identify root causes and develop actionable recommendations
Requirements
  • Minimum 5-7 years' experience in project/program management
  • Demonstrated project management experience, including managing a project portfolio and driving timelines to completion
  • Strong verbal and written communication skills in Japanese
  • Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics


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