Financial Products Operations Head

2 days ago


Manila, National Capital Region, Philippines Fintech News Full time
Job Summary

We are seeking a highly skilled Financial Products Operations Head to lead our financial products operations team. As a key member of our team, you will be responsible for developing and implementing effective product enablement strategies that drive customer satisfaction and business growth. Your primary responsibilities will include process optimization, risk management, and merchant onboarding/offboarding.

Key Responsibilities:
  • Strategic Leadership: Provide strategic leadership to the financial products operations team, driving the development and implementation of effective product enablement strategies.
  • Team Management: Manage and develop high-performing teams, fostering a culture of excellence and innovation.
  • Stakeholder Management: Build and maintain strong relationships with stakeholders across the organization, including risk, compliance, and sales teams.

Requirements:
  • Business Acumen: Possess a deep understanding of the business, its objectives, KPIs, target segments, and customer profile.
  • Communication: Develop and deliver clear, concise communications to stakeholders, both verbally and in writing.
  • Problem-Solving: Apply critical thinking and problem-solving skills to identify opportunities for process improvements and risk mitigation.


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