Technical Support Expert

4 hours ago

Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱350,000 - ₱450,000

Job Overview

We are seeking a professional to assist users via chat, email, and ticketing systems, resolving technical and general inquiries with professionalism and speed.

Main Responsibilities:

  • Respond to customer inquiries across multiple channels
  • Troubleshoot and resolve technical or account-related issues
  • Use translation tools effectively to support non-English speaking users
  • Provide clear instructions and solutions in a friendly, patient, and professional manner
  • Escalate complex issues to the appropriate technical teams when needed
  • Accurately log customer interactions and feedback for quality and improvement
  • Collaborate with teammates across time zones to maintain seamless 24/7 support

Requirements:

  • At least 1 year of experience in customer or technical support
  • Fluent in English (written and verbal); additional languages are a plus
  • Willing and available to work in rotating shifts, including overnight, weekends, and holidays
  • Confident using and switching between support systems and translation functionalities
  • Strong problem-solving skills and a calm approach under pressure
  • Reliable internet connection and a distraction-free work environment

PREFERRED QUALIFICATIONS:

  • Experience in tech or SaaS customer support
  • Familiarity with tools like Zendesk, Intercom, or Freshdesk
  • Previous remote work experience in a 24/7 support structure

About This Role

This role is perfect for individuals who enjoy helping others and working in a fast-paced environment. If you have excellent communication skills, a positive attitude, and a strong work ethic, we encourage you to apply.

  • Expert Technical Support Specialist

    11 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time $7,200 - $7,800

    Technical Support ExpertWe're looking for an expert in technical support to join our team. As a technical support specialist, you will be responsible for providing top-notch technical assistance via various channels including calls, chats, and emails.Provide exceptional technical support and resolve complex issues related to hardware, software, and...

  • Cybersecurity Technical Support Expert

    5 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time $60,000 - $90,000

    Technical Support SpecialistThis role involves providing technical support and mentorship to learners. The ideal candidate will be responsible for troubleshooting issues, guiding learners through foundational learning materials, and providing support in key areas such as networking, Linux, and Windows systems.The Technical Support Specialist plays a crucial...

  • IT Support Expert

    4 hours ago

    Bacoor, Calabarzon, Philippines beBeeTechnical Full time ₱324,000 - ₱489,000

    Job Title:An IT Support Expert is needed to provide technical assistance and maintain system efficiency.

  • Experienced Technical Support Specialist

    7 hours ago

    Bacoor, Calabarzon, Philippines beBeeTechnical Full time $80,000 - $120,000

    Senior Technical Support ExpertThe role requires a seasoned technical expert to deliver exceptional support and contribute to the growth of other team members. They handle complex issues, collaborate with product and engineering teams, and mentor teammates while contributing to internal knowledge base.

  • Technical Support Professional

    4 hours ago

    Bacoor, Calabarzon, Philippines beBeeCustomer Full time ₱20,000 - ₱30,000

    Technical Support ExpertA technical support expert is responsible for providing hands-on troubleshooting, feature explanation, and best practice guidance to our clients.This role involves working in a fast-paced environment, providing support to customers, partners, and colleagues through various channels. The ideal candidate must maintain composure, exhibit...

  • Technical Support Expert

    11 hours ago

    Bacoor, Calabarzon, Philippines beBeeSupport Full time ₱3,000,000 - ₱4,000,000

    Remote Support Specialist OpportunityOur organization is seeking a skilled Remote Support Specialist to provide top-notch technical assistance and support to our clients. If you have strong problem-solving skills, excellent communication abilities, and experience in troubleshooting complex technical issues, this role offers the chance to make a significant...

  • Technical Support Expert

    5 hours ago

    Bacoor, Calabarzon, Philippines beBeeIctsupport Full time ₱230,000 - ₱290,000

    We are seeking a skilled ICT Support Specialist to join our team.About the RoleAs an ICT Support Specialist, you will play a crucial role in providing exceptional technical support to our customers and team members.Provide 1st and 2nd level desktop support via telephone and face-to-face interactions.Assist with hardware, software, telephony, and related...

  • Master Technical Expert

    4 hours ago

    Bacoor, Calabarzon, Philippines beBeeTechnical Full time $40,000 - $60,000

    Job DescriptionTake your technical skills to the next level by working as a Technical Support Consultant. In this role, you will have the opportunity to work on various projects, mastering new skills and achieving challenging goals in a multicultural and multilingual environment.The ideal candidate is an expert in providing exceptional technical support via...

  • Technical Support Specialist

    4 hours ago

    Bacoor, Calabarzon, Philippines beBeeCustomer Full time ₱132,000 - ₱247,000

    Job Title: Technical Support ExpertRole OverviewThis is a technical support role that involves assisting clients across various industries with their technical queries and issues.The successful candidate will be responsible for providing timely and effective resolutions to customer inquiries, ensuring customer satisfaction, and maintaining up-to-date...

  • Technical Support Specialist

    4 hours ago

    Bacoor, Calabarzon, Philippines beBeeTechnical Full time $55,000 - $85,000

    Advanced Technical Support RoleAs a key member of our support team, you will be responsible for providing expert technical assistance to customers while upholding the highest standards of customer satisfaction.Key ResponsibilitiesServe as the primary point of contact for complex technical issues requiring in-depth troubleshooting and resolution.Conduct...