
Chief Demand Planner
3 days ago
We are seeking a Supply Chain Analyst to play a critical role in our business process. This role will work cooperatively with internal and external clients to ensure we deliver exceptional customer service and sales support.
- Manage the integral supply chain to match demand and supply using master planning system techniques.
- Drive the setup of Supply Chain Parameters (e.g., Supply Chain Model, Lead times, Safety Stocks) in the planning system according to product life cycle.
Sales and Operation Planning (S&OP) Support:
- Collaborate with BU/BL Capacity planners on S&OP process.
- Review resource loading situation impacting S&OP.
Order Management:
- Responsible for fulfillment of customer sales orders, customer programs forecast, and safety stock replenishment.
- Plan and release feasible plans to manufacturing sites fulfilling demand and loading policy. Monitor and control supply deviation.
- Based on demand and supply situation, communicate with Business Groups/Business Lines to align business strategy.
Exception Management:
- In case of allocation, follow allocation process and decision.
- In case of tight supply, collaborate with Business Groups/BL and Customer Service and Site for production priority to prevent customer line down.
- Support New Product Introduction.
- Returns Management: Support and arrange returns (quality, technical, logistics, and commercial returns) according to relevant procedures.
Improvements/PDCA:
- Regular review KPIs and initiate improvement activities in case KPIs are below targets.
- Participate in projects.
Key Skills:
- Excellent analytical skills.
- Process-driven knowledge of SAP or other ERP systems.
- Experience in customer handling and managing, leading, and participating in projects.
- Strong communication & interpersonal skills, including experience in multicultural communication.
- Ability to work in cross-functional, virtual, and international teams.
- Highly motivated with strong sense of ownership.
- Fluency in English.
Benefits:
- Diverse and inclusive work environment.
- Opportunities for growth and development.
- Competitive compensation and benefits package.
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