Information Technology Systems Technician

1 week ago

Manila, National Capital Region, Philippines beBeeSpecialist Full time ₱8,000 - ₱12,000
Job Description

We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. In this role, you will play a critical part in optimizing our tools and workflows by maintaining, automating, and troubleshooting various platforms.

As a key member of our team, you will work independently while collaborating closely with internal teams and external developers to ensure smooth, scalable, and automated operations.

  • Troubleshoot and resolve platform issues (e.g., WooCommerce checkout bugs, plugin conflicts)
  • Manage monthly updates for WordPress (core, theme, plugins)
  • Maintain and update lightweight custom scripts (JavaScript, PHP)
  • Build and manage workflow automations, with Zapier as a central tool
  • Support and configure Airtable bases, views, automations, and permission settings
  • Collaborate with developers on advanced workflows and integrations using Zapier and N8n
  • Maintain syncing and data integrity between Salesforce and Airtable
  • Provide tech support for Google Workspace (Sheets, Drive) including access and permission issues
  • Offer general technical assistance across teams and departments
  • Document internal systems and help optimize workflows
  • Align technical solutions with the needs of production and operations
  • Create and refine task templates and internal workflow systems

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