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Cloud Operations Specialist
1 month ago
Ekkremis Solutions Inc. is seeking a highly motivated and experienced Cloud Operations Specialist to join our team. As a key member of our cloud operations team, you will be responsible for ensuring the health, performance, and security of our cloud infrastructure.
About the Role
We are looking for a talented individual with hands-on experience in managing AWS services such as EKS, EC2, RDS, IAM, VPC, IPSEC VPN, ECS, and CloudWatch. The ideal candidate will have strong analytical and problem-solving skills, excellent verbal and written communication skills, and the ability to work in a fast-paced environment. Additionally, knowledge of Kubernetes management, system monitoring, incident response, Linux administration, support and maintenance, infrastructure automation, and documentation is essential.
Key Responsibilities:
• Monitor and manage AWS services including EKS, EC2, RDS, IAM, VPC, IPSEC VPN, ECS, and CloudWatch
• Respond to and resolve incidents, service requests, and alerts in a timely manner
• Assist in managing EKS clusters, ensuring their availability and performance
• Perform basic troubleshooting and maintenance tasks on Kubernetes clusters
• Utilize monitoring tools to oversee the health and performance of cloud infrastructure
• Analyze and respond to system alerts, resolving issues to minimize downtime
• Provide L1/L2 support, addressing tickets and escalating complex issues to higher-level support when necessary
• Conduct regular system maintenance, updates, and patches to ensure security and compliance
• Automate cloud operations using infrastructure-as-code tools such as CloudFormation and Terraform
• Develop and maintain CI/CD pipelines to streamline deployment processes and enhance efficiency
• Maintain detailed documentation of incidents, troubleshooting steps, and resolutions
• Generate and present regular reports on system performance, incidents, and resolution timelines
Requirements
• 1-3 years of experience in a cloud operations or similar support role
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Basic knowledge of Kubernetes and experience managing EKS clusters
• Fundamental understanding of Linux administration and basic troubleshooting
• Experience with monitoring and incident management tools
• Certifications: AWS Certified Cloud Practitioner or AWS Certified Solutions Architect Associate preferred
Salary Range: $120,000 - $180,000 per year
