Cloud Infrastructure Specialist
4 days ago
We are seeking a highly skilled Cloud Operations Engineer (L1/L2 Support) to join our team at Hunter's Hub Inc.
Job DescriptionThis is a critical role that requires a strong foundation in AWS services and Kubernetes management. The ideal candidate will have hands-on experience with AWS components such as EKS, EC2, RDS, IAM, and CloudWatch, along with basic Linux administration skills.
Main Responsibilities:- AWS Infrastructure Support: Monitor and manage AWS services including EKS, EC2, RDS, IAM, VPC, IPSEC VPN, ECS and CloudWatch, and other Services.
- Kubernetes Management: Assist in managing EKS clusters, ensuring their availability and performance. Perform basic troubleshooting and maintenance tasks on Kubernetes clusters.
- System Monitoring and Incident Response: Utilize monitoring tools to oversee the health and performance of cloud infrastructure. Analyze and respond to system alerts, resolving issues to minimize downtime.
- Linux Administration: Perform basic Linux system administration tasks, including user management, file permissions, and system updates. Troubleshoot and resolve basic Linux-related issues that impact cloud operations.
- Support and Maintenance: Provide L1/L2 support, addressing tickets and escalating complex issues to higher-level support when necessary. Conduct regular system maintenance, updates, and patches to ensure security and compliance.
- Infrastructure Automation: Automate cloud operations using infrastructure-as-code tools such as CloudFormation and Terraform. Develop and maintain CI/CD pipelines to streamline deployment processes and enhance efficiency.
- Documentation and Reporting: Maintain detailed documentation of incidents, troubleshooting steps, and resolutions. Generate and present regular reports on system performance, incidents, and resolution timelines.
- Collaboration and Communication: Work closely with other IT and development teams to coordinate and implement cloud solutions. Communicate effectively with stakeholders regarding the status of issues, incidents, and system health.
- Kubernetes and Terraform experience is mandatory.
- Proficiency in AWS services, including EKS, EC2, RDS, IAM, and CloudWatch.
- Basic knowledge of Kubernetes and experience managing EKS clusters.
- Fundamental understanding of Linux administration and basic troubleshooting.
- 1-3 years of experience in a cloud operations or similar support role.
- Experience with monitoring and incident management tools.
- AWS Certified Cloud Practitioner or AWS Certified Solutions Architect Associate preferred.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
The estimated salary for this position is $90,000 - $120,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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