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Virtual Support Specialist

2 weeks ago

Davao City, Davao, Philippines Cyberbacker Careers Full time

About Our Company:

Cyberbacker Careers is a leading provider of remote work solutions. We are committed to delivering exceptional services and fostering a positive work environment.

Job Summary:

We are seeking an experienced Executive Assistant to join our team. The successful candidate will be responsible for providing administrative support, managing calendars, and maintaining accurate records.

Key Responsibilities:

  1. Calendar Management: Coordinating schedules, setting reminders, and ensuring seamless communication between team members.
  2. Email Management: Filtering, responding to, and escalating important emails in a timely manner.
  3. Organizing Virtual Files: Maintaining digital files, folders, and databases to ensure easy access and retrieval of information.
  4. Adding Leads and Contacts: Updating the database with new leads and contacts, ensuring accurate and up-to-date records.
  5. To-Do List Preparation: Assisting in overseeing daily activities, webinars, meetings, and other events by preparing a comprehensive to-do list.
  6. Client Reminders and Appointments: Reaching out to clients for reminders and setting up appointments as necessary.
  7. Message Taking and Inquiry Handling: Taking important messages or answering basic inquiries on behalf of the team leader.
  8. Reminders and Invitations: Sending reminders or invitations through the suggested platform (call, email, or text).
  9. System Development and Synchronization: Helping create a system in place and synchronizing all platforms (Calendly, Zoom, and Google Calendar) to ensure efficiency and productivity.
  10. Administrative Tasks: Overseeing various administrative tasks to support the team's smooth operation.

Requirements:

  • High school diploma or equivalent required; degree in business administration or related field preferred
  • Minimum 2 years of experience in administrative roles
  • Excellent organizational and time management skills
  • Proficient in Microsoft Office Suite and Google Workspace