Customer Service Representative

2 days ago


Pasig, National Capital Region, Philippines Synlink Recruitment Outsourcing Co. Inc. Full time
Job Title: Customer Service Representative

At Synlink Recruitment Outsourcing Co. Inc., we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will play a vital role in providing exceptional service to our clients in the healthcare industry.

Responsibilities:
  • Handle inbound calls from customers and provide prompt and accurate assistance
  • Resolve customer inquiries and complaints in a timely and professional manner
  • Provide information about products, services, and company policies
  • Process customer orders and transactions accurately
  • Maintain customer records and update databases
  • Adhere to company policies and procedures
Requirements:
  • High School Graduate (old curriculum) or Senior High School Graduate
  • At least w/ medical allied course
  • At least 6 months of experience in a healthcare customer service role is preferred, but not required
Skills:
  • Excellent verbal and written communication skills
  • Strong problem-solving and decision-making abilities
  • Ability to multitask and work under pressure
  • Proficiency in using computers and relevant software applications
  • Empathy and patience in dealing with customers
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Supportive and inclusive work environment


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