Musical Education Specialist

1 day ago

Davao City, Davao, Philippines beBeeMusic Full time ₱40,000 - ₱80,000
Job Overview

A music education provider transforms lives through the joy of music. We seek passionate individuals to help families experience our educational journey.

Main Responsibilities:
  • Lead Conversion: Make daily calls to follow up on leads and book trial lessons.
  • Enrolment Success: Contact families after trial lessons to secure enrolments and answer questions about our programmes.
  • Customer Retention: Reach out to families requesting withdrawal, understand concerns, and provide solutions for continuation.
  • Package Upgrading: Engage with existing students and parents to recommend upgraded lesson packages or programmes supporting their musical progress.
  • Target Achievement: Consistently meet and exceed monthly enrolment and retention goals.
  • Relationship Building: Develop trust and rapport with parents, ensuring a positive experience at every stage.
  • System Updates: Accurately update records with call notes, enrolment status, and follow-up actions.
  • Collaboration: Work closely with Sales, Operations, and Centre teams for seamless communication and customer service.
Key Requirements:
  • Prior call centre, sales, telemarketing, or customer service experience is preferred.
  • Strong communication skills with a clear, professional phone manner.
  • Ability to handle objections and provide persuasive solutions.
  • Goal-oriented, self-motivated, and comfortable working with performance targets.
  • Team player with a positive attitude and strong work ethic.
  • Flexibility to work weekends or evenings if required.
  • Stable internet connection and quiet working environment suitable for remote calling.
Benefits of the Role:
  • Ongoing training and support to enhance your skills and knowledge.
  • Opportunities for career growth and advancement within our organisation.
  • A dynamic and supportive team environment.
  • Flexible working arrangements to suit your needs.
About Us:

We are a leading music education provider committed to delivering high-quality educational experiences to our students. Our team is dedicated to helping you succeed in your role and achieve your career goals.

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