Customer Service Ambassador

2 days ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time $30,000 - $40,000
Job Opportunity

We are seeking a highly skilled customer service representative to join our team.

Key Responsibilities
  • Customer Support: Address customer inquiries through various channels, including email, phone, live chat, and social media.
  • Order Assistance: Help customers with orders, shipping, product details, and returns.
  • Response Quality: Provide thoughtful and high-quality responses that meet our service standards.
Essential Qualifications
  • Communication Skills: Proficiency in English (both written and verbal).
  • Experience: At least 1 year of customer service experience.
  • Technical Skills: Experience with tools like Gorgias, Zendesk, or Shopify is a plus.
  • Problem-Solving: Excellent problem-solving and communication skills.
  • Adaptability: Adaptable and solutions-oriented mindset.
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent.
  • Minimum of 15 Mbps for both upload and download internet speed.

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