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Customer Success Leader

1 week ago

Paranaque City, Calabarzon, Philippines Megabet Corp. Full time

Megabet Corp. offers a comprehensive benefits package to support the well-being of our employees. Our benefits include:

  • 13th Month Pay
  • Paid Holidays

As a Community Operations Specialist, you will have the opportunity to work closely with our product, marketing, and support teams to integrate community feedback and improve our products and services.

**Key Responsibilities:**

  1. Develop and implement community engagement strategies to meet business objectives.
  2. Lead, mentor, and manage a team of community specialists to drive community growth and engagement.
  3. Collaborate with cross-functional teams to integrate community feedback and improve overall customer experience.

**Requirements:**

  1. 3+ years in community management or customer success, with 1+ year in a leadership role.
  2. Strong leadership, communication, and problem-solving skills to motivate and guide the team.