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Customer Success Professional

1 week ago

Cavite City, Calabarzon, Philippines Michael Page Full time

About Michael Page

  • We are looking for a highly skilled Customer Success Software Developer to join our team.

As a key member of our team, you will play a critical role in delivering high-quality software solutions to our clients.

The Successful Candidate

  • A bachelor's degree in Engineering, Computer Science, Business, or a related field is required.
  • At least 2 years of experience in software development, customer support, or quality assurance is necessary.
  • Proficiency in Java EE, C#, Python, Angular 2+, React, or similar technologies is essential.
  • Strong problem-solving skills and experience with SaaS platforms or IoT devices are highly valued.
  • Excellent communication skills in English are mandatory, with knowledge of additional Asian languages being a plus.

Key Responsibilities

  • Provide technical support to clients during sales processes and product demonstrations.
  • Design and develop customized software solutions to meet client requirements.
  • Troubleshoot and resolve technical issues to ensure optimal user experiences.
  • Collaborate with cross-functional teams to improve product functionality.
  • Lead and support major software installations and user training sessions.

What's on Offer

  • A competitive salary and benefits package.
  • Exposure to cutting-edge technologies and impactful projects.
  • A collaborative and supportive work culture.