Customer Experience Operations Specialist

1 day ago


Davao de Oro, Davao, Philippines Flatworld Philippines Full time
Job Description

About the Position

The Customer Experience (CX) Specialist plays a pivotal role in enhancing client-specific operational efficiency and satisfaction. This role supports the CX Manager by executing Lean Six Sigma and automation initiatives.

This position requires collaboration with clients and internal teams to ensure alignment with the company's overall business objectives.

  • Execute Lean, Kaizen, and automation initiatives under the guidance of the CX Manager to address client-specific needs and inefficiencies.
  • Analyze operational challenges within smaller (


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