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Customer Experience Specialist

1 week ago

Davao City, Davao, Philippines ALPHABET SOUP INC. Full time

We are seeking a Customer Experience Specialist to join our team at ALPHABET SOUP INC. The successful candidate will be responsible for delivering exceptional customer experiences and promoting our brand and products.

Role Description
  • Promote and represent the brand positively to customers, social media, and public events, ensuring consistent communication of brand values and messaging.
Main Accountabilities
  • Build and maintain strong relationships with customers to encourage product loyalty and advocacy.
  • Collaborate with the marketing or product teams to improve the brand's offerings and strategies based on customer feedback and market insights.
Essential Qualifications
  • Strong communication skills to effectively engage with customers and promote products.
  • A genuine enthusiasm for the brand's products or services, with the ability to convey that passion to customers.
  • Familiarity with social media platforms to engage with audiences and enhance brand visibility.