Sales Operations Specialist

1 week ago

Manila, National Capital Region, Philippines Suy Sing Commercial Corporation Full time

Job Overview

The Sales Admin Specialist plays a crucial role in the Sales Department, providing administrative support to ensure efficient workflow and effective communication between departments. This role involves maintaining accurate sales records, coordinating schedules, preparing reports, and assisting in the execution of sales initiatives.

Key Responsibilities:

  1. Sales Support:
    - Assist the sales team with day-to-day administrative tasks, including registration of new accounts, responding to customer inquiries, lifting of allocation, and requesting assets/tools for existing and new distribution centers.
    - Manage communication channels, including email.
    - Train new group admin specialists for Sales Admin tasks.
  2. Reporting and Documentation:
    - Report and coordinate repair and disposal of Sales assets with Corporate Admin Department.
    - Keep up-to-date records of Sales Cellphone Assignment, Sales Directory, and other sales records.
    - Request Purchase Request Forms (PRFs) for needed assets.
  3. Customer Communication:
    - Serve as a point of contact for customer inquiries, providing timely and accurate responses.
    - Manage internal data and send upon request once approval from managers is secured.
    - Manage communication and requests from other sales locations.
  4. Coordination and Collaboration:
    - Provide support during Corporate and Sales events/projects, such as Suki Day, Sales Convention, and Sales R&R.
  5. Administrative:
    - Monitor sales assets movements, ensuring assets are assigned to the correct individual(s).
    - Monitor and maintain office supplies and sales-related materials.

Qualifications:

  1. Graduate of any 4-year course.
  2. New graduates are welcome to apply.
  3. For those with work experience, preferably those who have worked in sales support or an administrative role, ideally within a sales-driven environment.

Skills:

  1. Proficiency in MS Office Suite (Excel, Word, PowerPoint).
  2. Excellent verbal and written communication skills.
  3. Ability to maintain accurate records, manage databases, and generate reports.
  4. Strong skills in preparing, organizing, and filing documents and presentations.
  5. Strong organizational and multitasking skills, with high attention to detail.
  6. Ability to work independently and collaboratively in a team-oriented setting.
  7. Strong ability to respond to customer inquiries, resolve issues, and provide timely support.
  8. Strong problem-solving skills to quickly identify discrepancies, resolve administrative issues, and suggest improvements to streamline processes.
  9. Flexibility to adjust to changing priorities and handle unforeseen challenges efficiently.

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