Luxury Client Support Specialist

1 week ago


Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱3,000,000 - ₱6,000,000
Job Overview

We are seeking a highly skilled Customer Service Representative to deliver exceptional service to clients across multiple channels.

Key Responsibilities:
  • Respond to client enquiries in line with luxury service standards
  • Manage live chat conversations and social media interactions
  • Monitor and manage customer care and information inbox, handling all communication promptly
  • Act as the primary point of contact for client concerns requiring escalation, consulting with relevant stakeholders to ensure timely resolution
Requirements:
  • Bachelor's degree in business or related field
  • Experience in similar position within related industry
  • Intermediate to advanced Microsoft Excel skills
  • Strong organizational skills, attention to detail, and ability to manage competing priorities
  • Effective verbal and written communication skills
  • Resilience and ability to give and receive constructive feedback
Benefits:

This role combines operational customer care duties with marketing-related tasks, including assisting with e-commerce campaigns and digital engagement.

What We Offer:
  • Full-time employment opportunity
  • Remote work arrangement
  • Opportunities for professional development and skill acquisition


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