Customer Support Associate

2 days ago


Ortigas, Philippines RecruiterPH Full time
Job Overview

We are seeking a skilled and dedicated Customer Service Representative to join our team at RecruiterPH. This role is perfect for individuals who have excellent communication skills, a strong passion for customer service, and a keen eye for detail.


About the Job

This full-time position involves working as an onsite representative for one of our luxury fashion clients in Ortigas, Pasig City. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to our clients.


Key Responsibilities:
  • Handle customer inquiries via phone, email, or in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work collaboratively with the sales team to achieve sales targets
  • Maintain accurate records of customer interactions and transactions

Requirements
  • Degree in any field from a reputable institution; completion of 2nd year college without back subjects is preferred
  • At least 6 months of non-BPO customer-facing experience
  • Ability to work onsite and on rotating shifts
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

Benefits

We offer a competitive salary package of 80K - 100K per annum, along with opportunities for growth and development within the company. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply.



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