Technical Helpdesk Associate
2 weeks ago
The Technical Support Representative will provide technical support and assistance to customers using our products and services. This includes responding to customer inquiries, resolving technical issues, and providing guidance and training on how to use our solutions effectively.
This role requires strong technical knowledge of operating systems and application software, as well as excellent communication and problem-solving skills. You will also require experience working with Zendesk, Live Person, and other helpdesk-related applications.
We are seeking a motivated and results-driven individual who is passionate about technology and customer service. If you have a strong desire to learn and grow with our company, please submit your application today.
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Technical Helpdesk Associate
2 weeks ago
Pasig, National Capital Region, Philippines H2 Software Consulting Services Inc. Full timeJob Description:We are looking for a talented Technical Helpdesk Associate to join our team. As a Technical Helpdesk Associate, you will provide first-level IT support to resolve technical issues via phone, email, and chat. You will troubleshoot and resolve hardware, software, and network issues for end-users, assist with account creation, password resets,...
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Mandarin Technical/Helpdesk Support
4 weeks ago
Pasig, National Capital Region, Philippines Datamatics Full timeOn-site - Pasig 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionFirst point of contact for all users calling for Helpdesk Support hotline.Deals with hardware and application support queries and issues reported to the support desk.Take ownership and responsibility of issues from start through to a successful resolution.Escalate issues and involve Tier...
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Helpdesk Technician
11 hours ago
Pasig, National Capital Region, Philippines Staff Domain Inc Full timeStaff Domain Inc is seeking an experienced Helpdesk Technician to join our team. As a Helpdesk Technician, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to deliver high-quality IT services.Responsibilities:Respond to and resolve technical requests...
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L1 Helpdesk Support Analyst
7 days ago
Pasig, National Capital Region, Philippines Retail Software Associates Corp. Full timeSummary:The L1- Helpdesk Support Analyst will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA.The L1- Helpdesk Support Analyst must...
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IT Helpdesk Manager
3 days ago
Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full timePosition: IT Helpdesk ManagerLocation: Ortigas, PasigWork setup & shift: Onsite/Dayshift (possible WFH soon but no definite timeline yet)Why join us?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses ...
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Helpdesk Assistant
2 weeks ago
Pasig, National Capital Region, Philippines GlyphStudios, Inc. Full timePosted 3 days ago and deadline of application is on 30 SepJob DescriptionThe Helpdesk Assistant provides support to end-users by troubleshooting and resolving issues related to common technical problems. The role involves responding to user inquiries, providing solutions to common technical problems, and escalating complex issues to higher-level support...
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Helpdesk Team Lead
2 days ago
Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full time**Job Description:**Manpower Core Group Inc. is looking for a highly skilled Helpdesk Team Lead - IT Support to join our team. As a key member of our IT department, you will be responsible for leading our helpdesk operations, overseeing requests, incidents, and problems, and ensuring timely resolution and effective communication with internal and external...
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Helpdesk Operations Expert
2 weeks ago
Pasig, National Capital Region, Philippines Datamatics Full timeJob SummaryWe are looking for a skilled Mandarin Language Helpdesk Support Agent to join our team. In this role, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Provide technical support to customers via phone or emailAssist with hardware and application support queries and issuesTake ownership of...
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Help Desk Associate
2 weeks ago
Pasig, National Capital Region, Philippines Manpower (Philippines) Full timeWe are looking for an experienced Help Desk Associate to join our team at Manpower (Philippines)Job RequirementsThe Helpdesk Specialist will be responsible for providing technical support to our clients, ensuring their queries are resolved efficiently and effectively.Deliver high-quality support to customers through various communication channelsCollaborates...
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IT Support Associate
2 weeks ago
Pasig, National Capital Region, Philippines Optum Full timeWe value diversity and inclusion at Optum. As an IT Support Associate, you will contribute to this culture by providing excellent support and service to our customers while working collaboratively with our team.Role SummaryManage helpdesk tickets efficiently and resolve technical issues using established procedures.Analyze customer concerns via phone using...
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Technical Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Manpower (Philippines) Full timeWe are seeking a Technical Support Specialist to join our team at Manpower (Philippines) in MakatiJob DescriptionThe Helpdesk Specialist will provide technical support to our clients, ensuring their queries are resolved efficiently and effectively.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and...
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Frontline Technical Support Expert
7 days ago
Pasig, National Capital Region, Philippines Retail Software Associates Corp. Full timeJob DescriptionRetail Software Associates Corp. is seeking a Helpdesk Analyst Professional to join our dynamic team. As a primary point of contact for clients, you will be responsible for providing technical support and resolving issues related to hardware, software, and peripherals.Key ResponsibilitiesRespond to client inquiries and resolve technical issues...
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Technical Support Representative
5 days ago
Pasig, National Capital Region, Philippines Datamatics Full timeJob Description• First point of contact for all users calling for Helpdesk Support hotline.• Deals with hardware and application support queries and issues reported to the support desk.• Take ownership and responsibility of issues from start through to a successful resolution.• Escalate issues and involve Tier 2 wherever required in order to resolve...
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Mandarin Language Helpdesk Support Agent
2 weeks ago
Pasig, National Capital Region, Philippines Datamatics Full timeAbout the RoleWe are seeking a highly motivated and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support to our customers in Mandarin and English languages.Responsibilities:Manage and resolve customer inquiries and issues via phone, email, or chatCollaborate with internal teams to...
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Technical Support Representative
4 weeks ago
Pasig, National Capital Region, Philippines Datamatics Full timeOn-site - Pasig 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionFirst point of contact for all users calling for Helpdesk Support hotline.Deals with hardware and application support queries and issues reported to the support desk.Take ownership and responsibility of issues from start through to a successful resolution.Escalate issues and involve Tier...
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Technical Service Delivery Manager
2 days ago
Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full time**Service Delivery Manager Opportunity:**We are seeking a seasoned professional to fill the role of Technical Service Delivery Manager at Manpower Core Group Inc. In this position, you will be responsible for leading our helpdesk operations, overseeing requests, incidents, and problems, and ensuring timely resolution and effective communication with internal...
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Technical Support Associate
1 week ago
Pasig, National Capital Region, Philippines Primover Consultancy Services Inc Full timeJob TitlePrimover Consultancy Services Inc is seeking a highly skilled and organized Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing technical assistance to our clients and resolving their technical issues.About the Position- Respond to customer inquiries and provide technical support via...
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Technical Support Engineer
5 days ago
Pasig, National Capital Region, Philippines Datamatics Full timeDatamatics is seeking a highly skilled and experienced Technical Support Engineer to join our team. As a key member of our technical support function, you will be responsible for providing technical support to our customers via various communication channels.The Technical Support Engineer will provide troubleshooting assistance to customers, escalating...
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IT Technical Support Specialist
6 days ago
Pasig, National Capital Region, Philippines H2 Software Consulting Services Inc. Full timeH2 Software Consulting Services Inc. is seeking an IT Helpdesk professional to join our team.Job DescriptionWe are looking for a skilled and detail-oriented IT Helpdesk professional to provide first-level technical support to our end-users. The ideal candidate will have strong communication skills, be able to troubleshoot hardware, software, and network...
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Technical Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Datamatics Full timeJob OverviewWe are seeking an experienced Helpdesk Operations Expert to join our team in the Philippines. As a key member of our support team, you will be responsible for providing high-quality technical support to our customers.Responsibilities:Manage and resolve customer inquiries and issues via phone, email, or chatCollaborate with internal teams to...