Client Success Ambassador

2 days ago


Davao City, Davao, Philippines Dvo3 Purplebytes snack corner Full time

We're looking for a Client Success Ambassador to join our team at Dvo3 Purplebytes snack corner. In this role, you'll be responsible for delivering exceptional customer experiences, ensuring our clients feel valued, heard, and supported throughout their journey with us.

Main Objectives
  • To build trust with our customers by being responsive, empathetic, and knowledgeable about our services and offerings.
  • To empower customers to get the most out of our products and services, providing them with relevant information, guidance, and support when needed.
  • You'll be responsible for identifying opportunities to upsell or cross-sell our services, while also ensuring that customer needs are met and exceeded.
Key Competencies
  • A natural ability to connect with customers, understanding their motivations, challenges, and aspirations.
  • A talent for articulating complex information in a clear, concise manner, making technical concepts accessible to non-technical stakeholders.
  • A passion for delivering outstanding customer experiences, with a relentless focus on quality, efficiency, and continuous improvement.

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