Operational Efficiency Manager
7 days ago
At TaskUs, we believe that our people are our greatest asset. We strive to create a workplace that is inclusive, collaborative, and empowering. As a Workforce Planner, you will play a critical role in ensuring the efficient allocation of resources to meet business demands.
Your responsibilities will include analyzing data to identify trends and making informed decisions about staffing levels, schedule adherence, and service quality. You will collaborate with operations, clients, and client services to optimize resource allocation and maintain a roster of staff with accurate employee details.
Requirements:
- BPO Operations background and at least 2 years of experience in Workforce Planning.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively with various stakeholders.
- Proficiency in MS Office and Google Suite.
We Offer:
- Competitive industry salaries.
- Comprehensive benefits packages.
- Ongoing training and development opportunities.
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