Support Specialist

2 days ago

Calamba, Calabarzon, Philippines beBeeCustomerService Full time ₱1,200,000 - ₱2,100,000
Job Overview

We are seeking a skilled customer service professional to provide top-notch assistance to our clients. This role involves delivering exceptional customer experiences, resolving issues efficiently, and collaborating with cross-functional teams.

Key Responsibilities
  • Provide timely and effective support to customers through various communication channels.
  • Maintain in-depth knowledge of our products and services to address customer inquiries and resolve complex issues.
  • Work closely with internal teams to ensure seamless issue resolution and customer satisfaction.
  • Cultivate a proactive approach to identifying and addressing potential customer concerns.
Requirements
  • Demonstrated excellent written and verbal communication skills, with proficiency in business English.
  • Previous experience in customer support or a related field, preferably involving CRM tools.
  • Able to adapt quickly to new technologies and workflows in a fast-paced environment.
  • Exhibit stress tolerance and flexibility to work varied hours, including weekends and holidays.
About Us

Our organization values diversity, inclusivity, and individuality. Our culture fosters growth and supports every team member's unique strengths.

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