
Senior Client Partner
3 days ago
Key Responsibilities:
- Manage a portfolio of clients to drive adoption, lead renewal negotiations, and meet growth goals.
- Build and maintain executive relationships with customer accounts to provide a high-caliber experience.
- Implement best practices and train customers to ensure adoption goals are met.
- Analyze user engagement data to identify actionable insights and report regularly on KPIs.
- Lead business reviews with key stakeholders to position yourself as a strategic advisor.
Requirements:
- Bachelor's degree relevant to the position.
- Two or more years of professional experience in sales or account management.
- Proven history managing a portfolio of similar-sized clients.
- Technical proficiency in SaaS products.
Skills and Qualities:
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Growth mindset and ability to take initiative.
- Strong problem-solving skills and resilience in a scale-up environment.
- Excited by technology and its benefits.
- Driven to achieve excellent outcomes and take pride in one's work.
Benefits:
- Fixed weekends off.
- 5-day Christmas Leave.
- HMO coverage from Day 1 of employment.
- Group life insurance from Day 1 of employment.
- Free lunch and soft breakfast daily.
- Free coffee every day made by our in-house barista.
- Night shift differential for those working non-traditional hours.
- Subsidized gym membership at Anytime Fitness.
- Engagement bonuses.
- Performance bonuses.
- Exclusive discounts at selected restaurants and merchants.
- Themed BFFs, monthly knockoffs, summer parties.
- Community give-back programs and personal development workshops.
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