Operations Manager

2 weeks ago

Manila, National Capital Region, Philippines beBeeCollections Full time ₱1,500,000 - ₱2,000,000
Job Overview

This role is responsible for managing the daily operations of an Inbound Collections call center, ensuring that service level agreements and productivity targets are met. The job involves handling escalated calls and resolving them within a specified turnaround time.

Key Responsibilities
  • Oversee daily operations of Inbound Collections call center
  • Ensure service level agreement targets and productivity are met
  • Handle escalated calls and resolve them within agreed turnaround time
Required Skills and Qualifications
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Excellent customer service skills
Benefits
  • Fulfilling career opportunities
  • Competitive salary and benefits package
  • Ongoing training and development
Why Choose This Role?

This role offers a unique opportunity to develop your skills and experience in a dynamic and supportive team environment.

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