E-Commerce Social Media Team Lead Position

1 day ago


Ortigas, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we are seeking a highly skilled and experienced E-Commerce Social Media Team Lead to join our team.

The successful candidate will be responsible for leading a team of professionals in managing e-commerce social media accounts, ensuring seamless execution of strategies and achieving desired outcomes.

This is an exciting opportunity to work with a dynamic team, leveraging your expertise in team leadership, social media management, and e-commerce experience to drive business growth.

Key Responsibilities:

  • Lead a team of social media professionals in executing e-commerce account management strategies
  • Develop and implement effective social media content calendars to engage target audiences
  • Analyze performance metrics to optimize social media campaigns and improve results
  • Maintain high standards of quality and consistency across all social media platforms
  • Collaborate with cross-functional teams to align social media efforts with overall business objectives

Requirements:

  • Minimum 2 years of experience in a BPO setup, preferably in a team lead role
  • At least 1 year of experience working with e-commerce accounts or similar platforms
  • Knowledgeable in the EMEA market and familiar with its nuances
  • Proven track record of successfully managing a team of at least 15 headcounts
  • Able to work rotating shifts, including morning, mid, and night shifts

Benefits:

  • Competitive salary package with opportunities for regularization
  • 10% monthly incentives upon meeting performance targets
  • 100% onsite work arrangement in Ortigas Center, Pasig City

About Us:

Gratitude Philippines is a leading provider of business process outsourcing services, committed to delivering exceptional results to our clients. We are dedicated to fostering a positive and inclusive work environment that empowers our employees to grow and succeed.



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