Operations Manager

1 week ago


Ortigas, Philippines Gratitude Philippines Full time
About Us

Gratitude Philippines is a leading organization in the industry.

Job Summary

We are seeking an experienced Operations Manager to lead our E-Commerce Social Media team. The ideal candidate will have a strong background in team leadership, excellent communication skills, and experience in managing teams with 15 or more headcounts.

Responsibilities
  • Lead and manage a team of at least 15 members to ensure smooth day-to-day operations.
  • Develop and implement strategies to improve team productivity and efficiency.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Maintain a positive work environment that fosters growth and development.
Requirements
  • Completed 2 years in College (No Back Subjects).
  • 3 years or more of experience in a BPO setup.
  • 2 years or more of experience as a Team Leader in a BPO setup.
  • 1 year of experience with E-Commerce Accounts or similar roles.
  • Knowledgeable in the EMEA (Europe, Middle East, and Africa) Market.
  • Amenable to work in rotating shifts (morning, mid, & night shifts).
Benefits
  • Salary: up to $40-50k combination of Basic Pay and Non-Taxable Allowance.
  • 10% monthly incentives upon regularization.
  • 100% Onsite Work Arrangement in Ortigas Center, Pasig City.


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