Strategic Data Analyst Position
1 day ago
At Gratitude Philippines, we are seeking a highly skilled and motivated MIS Executive to join our team. As a key member of our organization, you will play a crucial role in driving business growth and success through data-driven insights.
**Responsibilities:**
• Proactively collaborate with internal and external stakeholders to gather requirements and provide timely support
• Analyze complex data from various sources, identify trends, and develop actionable recommendations
• Design, generate, and maintain reports for clients, ensuring timely delivery and adherence to Service Level Agreements (SLAs)
• Develop and implement automation solutions to enhance report generation and reduce manual effort
• Prepare ad-hoc reports as needed, leveraging advanced Excel formulas, Macros, and other techniques
• Consolidate, sort, and summarize large datasets using basic mathematical operations
• Continuously evaluate and improve processes to optimize efficiency and effectiveness
Requirements:
We seek a candidate with a strong foundation in analytics and experience working with large datasets. Key qualifications include:
• Advanced knowledge of MS Excel, PowerBI, VBA, programming, and Macros
• Proficiency in Genesys tool and ability to work with complex data sets
• Excellent communication and problem-solving skills, with a strong analytical mindset
• Flexibility to work 24x7 shifts and adapt to changing priorities
Benefits and Opportunities:
As a valued member of our team, you can expect opportunities for growth, professional development, and recognition. We offer a dynamic and supportive work environment that fosters collaboration and innovation.
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