Operations Supervisor
2 days ago
At TeleTech Holdings, Inc., we pride ourselves on being a global leader in customer experience solutions. We are seeking a highly skilled and motivated Operations Supervisor to join our team.
As an Operations Supervisor, you will be responsible for managing multiple, complex tasks while monitoring absence and attendance of your team. You will also be responsible for coaching associates to ensure achievement of company and client goals.
The ideal candidate will have a strong background in data analysis and performance management, with excellent communication and interpersonal skills.
Key Responsibilities:
- Manage multiple, complex tasks while monitoring absence and attendance of your team.
- Coach associates to ensure achievement of company and client goals.
- Address employee-related issues and coordinate training programs.
Requirements:
- 3 years or more of data analysis experience or equivalent experience.
- Proven track record of leading high-performing teams.
- Strong communication and interpersonal skills.
What We Offer:
- A supportive and inclusive work environment.
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