Customer Service Representative
2 weeks ago
About Neksjob
Neksjob is a dynamic organization that values customer satisfaction and excellence in service delivery.
Job Summary
We are seeking a highly skilled and motivated Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide product information and answer customer questions in a clear and concise manner.
- Resolve customer complaints and concerns in a fair and efficient manner.
- Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction.
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
Requirements
- At least 6 months of sales experience in any industry.
- Excellent communication and interpersonal skills.
- Ability to work on-site and be available to work a variety of shifts.
What We Offer
- Competitive salary and benefits package.
- Paid training and development opportunities.
- A fun and dynamic work environment with a team that values collaboration and teamwork.
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