Oracle Retail Solutions Expert

4 hours ago


Taguig, National Capital Region, Philippines ABSI Full time
Job Summary

We are seeking an experienced Oracle Retail Solutions Expert to join our team at ABSI. In this role, you will be responsible for providing technical support and maintenance for Oracle Retail applications.

About the Role

This is a challenging opportunity for a skilled professional who can troubleshoot complex technical issues, optimize system performance, and work collaboratively with cross-functional teams to ensure the smooth operation of Oracle Retail applications.

  • Key Responsibilities:
  • Provide functional and technical support for Oracle Retail applications, including RMS, RPM, SIM, and Allocation.
  • Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications.
  • Perform root cause analysis to identify recurring issues and implement permanent solutions.
  • Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
  • Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
  • Assist in the deployment of application updates, patches, and configuration changes.
  • Support testing efforts for patches, updates, and enhancements in non-production environments.
  • Maintain detailed documentation on issue resolution processes, configurations, and system changes.
  • Participate in on-call rotations to ensure 24/7 application availability.
Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
  • Technical Skills: Strong knowledge of Oracle databases, PL/SQL, and performance tuning. Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
  • Soft Skills: Strong communication skills to work with business users and cross-functional teams. Ability to work independently and as part of a team, with a strong customer service mindset.
Salary Range

The estimated salary for this role is $120,000 - $180,000 per annum, depending on location and experience.

About ABSI

ABSI is a leading provider of technology solutions to the retail industry. We pride ourselves on delivering innovative and effective solutions that meet the evolving needs of our customers.



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