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Managed Service Delivery Specialist

2 weeks ago

Pasig, National Capital Region, Philippines BizSolv Asia Full time
About the Job:

The Managed Service Delivery Specialist will be responsible for overseeing diverse tech projects, collaborating with business units for IT solutions, funding, and management.

Key Responsibilities:
  • Identify IT solutions and drive continual improvement in business operations.
  • Lead the analysis and resolution of recurring issues using Root Cause Analysis (RCA).
  • Manage maintenance and implement IT changes, ensuring seamless transition.
  • Conduct IT governance reviews and ensure accuracy in configuration management databases.
What We're Looking For:
  • Experience in IT managed services, project management, or related fields.
  • Strong analytical skills and ability to work collaboratively with teams.
  • Familiarity with emerging technologies and their applications.