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Freight Pay Specialist
2 weeks ago
Job Summary
This role is responsible for supporting freight pay and audit processes and systems. It plays a key part in promoting change with internal and external customers through the planning, organizing, and implementation of logistics solutions. This position works closely with cross-functional teams such as IT, operations, logistics service providers, customer service, finance, and sales.
- Assist carriers with aging reports for invoices that are/will be paid via various freight pay systems, including pulling aging reports directly from the payment system.
- Manually rerate invoices if rates are missing from various payment systems or manually add adjustment charges if we need to pay for uncontracted (accessorial) charges.
- Monitor payment system queues, troubleshoot invoices in error status by collaborating with the appropriate teams to understand how to remediate errors, manage work cases in Salesforce.com queues.
- Monitor invoice disputes and either reject or approve carrier disputes based on the information and backup documentation provided.
- Responsible for data maintenance in the freight pay system, such as adding or removing locations, carrier information, GLs, and cost centers.
- Provide feedback and improvements on freight pay systems and processes.
Key Responsibilities:
- Collaborate with carriers to resolve aged invoices.
- Manage payment system queues and troubleshoot issues.
- Oversee data maintenance in the freight pay system.
- Support improvement initiatives in freight pay systems and processes.
Qualifications:
- 0-2 years of experience in accounts payable/invoicing preferred.
- 0-2 years of experience in transportation/logistics related experience preferred.
- Bachelor's degree in finance, Logistics, Supply Chain, Business preferred.
Expected Skills and Qualities:
- Experience in distribution/transportation operations and billing/invoicing.
- Ability to work effectively in a fast-paced business environment.
- Positive attitude, collaborative interpersonal skills, and leadership skills.
- Ability to establish clear priorities quickly and work effectively under pressure.
- Ability to handle multiple projects and meet deadlines.
