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Etaily Support Specialist

1 week ago

Makati City, National Capital Region, Philippines Etaily Full time

We are looking for an enthusiastic and detail-oriented Etaily Support Specialist to provide exceptional customer support. As a key member of our team, you will be responsible for delivering world-class service through multiple channels.

Key job responsibilities include:

  • Responding to customer inquiries and resolving issues efficiently.
  • Gathering customer information, assessing needs, and educating customers about products and services.
  • Working closely with the CS Manager to coordinate and report on customer interactions.

This is an entry-level position requiring a strong foundation in customer service principles and practices. We offer flexible working arrangements and ongoing training to ensure your success.

Successful candidates will have:

  • A minimum of 1-2 years of customer service experience.
  • Proficiency in using technology to deliver omnichannel support.
  • An ability to maintain confidentiality and handle sensitive customer information.