Crypto Support Specialist

1 day ago

Mandaue City, Central Visayas, Philippines beBeeCustomerSupport Full time $30,000 - $45,000
Job Description

We are seeking a dedicated and passionate professional to join our team as a customer support consultant. This role involves providing exceptional customer service through various communication channels, including chats and emails.

The ideal candidate will possess excellent analytical and research skills, with the ability to quickly resolve complex issues. Additionally, they should have a strong understanding of cutting-edge technology and be proficient in handling sensitive information securely.

This is an excellent opportunity for someone looking to grow their career in a multicultural and multilingual environment. Our company values diversity and inclusivity, offering a welcoming atmosphere for professionals from various backgrounds.

Key responsibilities include:

  • Providing high-quality customer support via chat and email
  • Building long-lasting relationships with customers through effective communication and empathy
  • Meeting performance targets and ensuring seamless customer experiences
Required Skills and Qualifications

To succeed in this role, candidates must possess the following qualifications:

  • Native Chinese and English upper intermediate (B2 level)
  • At least 6 months of experience in a customer support role
  • Experience with live chats and emails
  • Personal or professional experience in crypto
  • Analytical and research skills
  • Positive and responsible attitude
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
Others

Our company is committed to fostering a positive and supportive work environment. We believe in continuous growth and development, offering regular training and opportunities for advancement. If you are a motivated and dedicated individual looking to make a difference in the world of tech, we encourage you to apply.

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