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Operations and Analytics Specialist

2 weeks ago

Manila, National Capital Region, Philippines NICE Full time

We are seeking an exceptional individual to join our team as a Business Operations Analyst. As part of our services team, you will be responsible for collecting, analyzing, and reporting data to increase overall productivity.

This role requires strong analytical skills, attention to detail, and excellent communication skills. You will work closely with our services representatives to gather data, create reports, and conduct audits.

In this role, you will have the opportunity to develop and implement process improvements, create standardized and custom reports, and assess future needs and data integrity.

To succeed in this role, you will need:

  • Bachelor's degree in Business, Economics, Statistics, or a related field
  • 1-3 years of experience in creating reports and dashboards using Microsoft PowerBI
  • 2-3 years of experience in data analysis and written analysis
  • Excellent problem-solving skills and ability to apply business skills and analysis
  • Ability to effectively prioritize and adjust to multiple demands
  • Proficient in Microsoft Office Tools and advanced Excel skills