Business Process Lead
6 days ago
We're passionate about creating a workplace where fun meets results. As a Customer Experience Coordinator at Bill Gosling Outsourcing, you'll be part of a global leader in outsourcing solutions, focusing on making lives better, one connection at a time.
You'll lead a group of dedicated agents, ensuring operational excellence, mentoring your team, and delivering outstanding results. You'll monitor and evaluate team performance, provide real-time feedback, and identify opportunities for process improvements.
The ideal candidate will have a strong ability to analyze performance metrics, use data-driven decision-making, and possess excellent communication, organizational, and problem-solving skills.
Key Qualifications:
- Minimum of 2 years post-secondary education or equivalent.
- Previous experience in a call center environment.
- Proven leadership experience, ideally in an operations or team management role.
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Finance - Business Process Associate
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Business Process Transformation Lead
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Manila, National Capital Region, Philippines Citigroup Business Process Solutions Pte. Ltd. Full timeAbout UsCitigroup Business Process Solutions Pte. Ltd. is a leading provider of financial solutions and services. Our team is committed to delivering exceptional results and making a positive impact on our customers and communities.We are currently seeking a skilled professional to join our QATV team as Vice President, Report Conformance Testing Quality...
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