Customer Service Representative

2 days ago


Pasig, National Capital Region, Philippines Neksjob Full time
Customer Service Representative

At Neksjob, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for handling customer inquiries, resolving issues, and providing exceptional service.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Collaborate with internal teams to resolve complex customer issues
Requirements:
  • At least 6 months of call center experience
  • Excellent English communication skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and adapt to new processes
What We Offer:
  • A competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • An inspiring and fun work environment with endless career advancement opportunities


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