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Process Improvement Specialist

1 week ago

Manila, National Capital Region, Philippines QBE Insurance Group Full time

Job Summary:

We are looking for a talented Process Improvement Specialist to join our team at QBE Insurance Group. As a key contributor to our process improvement initiatives, you will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance operational efficiency.

Main Responsibilities:

  1. Conduct Process Analysis: Analyze business processes to identify opportunities for improvement and develop recommendations for enhancements.
  2. Develop Process Designs: Collaborate with cross-functional teams to design and implement new processes that improve efficiency, reduce costs, and enhance customer satisfaction.
  3. Implement Process Improvements: Lead projects to implement process improvements, ensuring timely completion and successful outcomes.
  4. Communicate Results: Engage with stakeholders to communicate project progress and results.

Qualifications:

  • Candidate Profile: Bachelor's degree or equivalent in a relevant field such as business administration, operations management, or a related field.
  • Relevant Experience: At least 2-5 years of experience in process improvement, business analysis, or a related field.
  • Essential Skills: Strong analytical, communication, and project management skills; ability to work effectively in a team environment.