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Training Development Specialist

1 week ago

Taguig, National Capital Region, Philippines RecruiterPH Full time

About the Role:

We are seeking a highly skilled Trainer/Training Lead to join our team at RecruiterPH. The ideal candidate will have experience in training and development, with a focus on healthcare BPO organizations.

Key Responsibilities:

  • Ensure that all training programs meet statutory requirements.
  • Develop and deliver training content that meets client and business needs.
  • Coach trainees on key job capabilities and provide feedback.
  • Use standardized materials and methodologies approved by Omega Academy for training delivery.
  • Take ownership of every training program handled to ensure all benchmarks are met or surpassed.

Requirements:

  • Graduate or postgraduate degree in any discipline or medical allied professional course (preferably a Philippine Registered Nurse).
  • Experience in Healthcare BPO organization is an advantage.
  • 6-12 months of experience in any US Healthcare Account (Prior Authorization/Clinical Appeals and Denial Management).
  • Good process and project knowledge.
  • Proficiency in MS Office.